Educator Support
We want to make it easy for you to get started with MyMarketingLab! We offer several ways for you to learn about MyMarketingLab and get the support your need.
Instructor Technical Support
Have a question about or support issue related to MyMarketingLab? Start by searching our Online Knowledge Base to find an answer to your question!
Can't find your answer? Our MyMarketingLab Support team is ready to help. You can contact Product Support via one of three methods:
Chat 24/7 with a Support Representative
Note: You first have to log in or create an account before you start a chat session. 24/7 Chat support is available for U.S.-based products and English-speaking customers only.
Email 24/7 Help Request Form
Submit your Support request via our online Help request form
Phone Toll Free (888) 433-8435
Educators can call technical support for assistance Monday through Friday, 8:00 AM to 8:00 PM EDT / 13:00 to 01:00 BST (GMT +1).
Toll-free phone support is provided to educators and computer lab administrators.
First Day of Class Resources
- MyMarketingLab New Design Registration Instructions
- MyMarketingLab New Design First Day of Class PPT
Getting Started with MyMarketingLab
Are you new to MyMarketingLab? Check out our updated MyMarketingLab User Guide, created specifically for first-time instructors who are working with pre-built courses. Learn how to modify your courses and become familiar with basic MyMarketingLab functionality.
MyMarketingLab Community
My Business Community is designed to provide instructors with a place for you to connect with other educators, to exchange ideas and advice on courses, content, MyMktLab and much more. Click here to join the Community.
